The call you'd have missed is now a booked job.
It answers your phone and website chat 24/7 — evenings, weekends, whenever you can't get to the phone — takes the details and books the appointment. Then every month it shows you exactly which calls it caught for you.
Don't take my word for it. This line is answered by the AI receptionist for Tatas Thai Kitchen, a demo takeaway. Ring it, ask it anything, try to catch it out.
What is an AI receptionist? It's a system that answers your calls and website chats automatically, around the clock. It greets the caller, handles the common questions, captures their details and books the appointment straight into your diary — so a missed call doesn't become a lost customer. Industry research consistently finds that around 85% of callers who reach voicemail won't call back — they simply ring the next business on the list — and UK small businesses miss roughly one in five inbound calls. With Mensia it's included in the Performance plan at £899/mo, or available on its own as a standalone service (quote on request) — no setup fee and no per-call charges, answering your calls and website chat from day one.
A front desk that never clocks off
Picks up every time
No voicemail, no hold music. Calls and chats are answered in your business's voice, day or night.
Takes the details
Name, number, what they need and when — captured cleanly and sent straight to you, ready to action.
Books the job
For the right enquiries it offers your availability and books it into your calendar there and then.
Texts back missed calls
If a call ever slips through, it fires off an instant text so the customer knows you're on it — before they ring a competitor.
Filters the time-wasters
Answers the FAQs and screens enquiries, so only the jobs worth your time land on your desk.
Shows you the receipts
A monthly "calls we caught for you" summary — real numbers on the work that would otherwise have walked.
Every month, a plain receipt.
No vague "engagement" dashboards. Just the calls and chats it caught, what came of them, and what that's worth to you. If it's not earning its keep, you'll see it — and so will we.
See which plan includes it →Common questions
How much does an AI receptionist cost?
The full AI receptionist is included from the Performance plan at £899/mo — which also covers your website, SEO, social and ads. Prefer just the receptionist? You can take it on its own as a standalone service, quoted to your call volume. No separate per-minute fees.
Will it sound robotic?
It's set up in your business's voice and trained on how you actually talk to customers. Most callers just think they've reached a helpful receptionist. Don't take my word for it — ring the live demo on 01772 211130 (it answers for Tatas Thai Kitchen, a demo takeaway) and decide for yourself.
What happens to the bookings?
They go straight into your calendar and you get a notification with the details. You stay in control — it never books something you haven't agreed to offer.
Can it handle my website chat too?
Yes — the same receptionist answers website chat as well as phone calls, so every channel is covered.
Is it unlimited — will I get a surprise bill?
No. It's a flat monthly price with a generous fair-use call allowance and no per-minute charges. If you ever have an exceptionally busy month I'll flag it before anything changes — you'll never get a shock invoice for a spike, and overflow routes to instant text-back.
Does it replace a human?
Think of it as the net that catches what you'd otherwise miss — after-hours, when you're on the tools, or when two calls come at once. It books the straightforward jobs and captures the rest so you (or your team) can call the important ones straight back.
Hear it answer your phone.
Ring the live demo right now, or book a free call and I'll show you the receptionist working on a business like yours.