AI receptionist for UK small businesses.
The call you'd have missed is now a booked job. It answers your phone and website chat 24/7, evenings, weekends, whenever you can't get to the phone, takes the details and books the appointment. Then every month it shows you exactly which calls it caught for you.
Don't take my word for it. This line is answered by the AI receptionist for Tatas Thai Kitchen, a demo takeaway. Ring it, ask it anything, try to catch it out.
What is an AI receptionist? For a UK small business, it's a system that answers your calls and website chats automatically, around the clock. It greets the caller, handles the common questions, captures their details and books the appointment straight into your diary, so a missed call doesn't become a lost customer. Industry research consistently finds that around 85% of callers who reach voicemail won't call back, they simply ring the next business on the list, and UK small businesses miss roughly one in five inbound calls. With Mensia it is £295 to set up, then a flat monthly price from £75 with minutes included and no VAT added. It can answer every call, or only the ones your staff miss.
A one-off setup, then a flat monthly price with minutes included
Ring 01772 211130 and listen to it answer as a takeaway. Then use the missed call calculator to see which plan fits.
Setup, one-off
| Receptionist built and trained on your business, with its own number and testing (always) | £295 |
| Books into your system (appointments or tables) | £150 |
| Puts urgent calls through to a real person | £50 |
| Texts a summary to staff, or a link to the caller | £50 |
| Links to EPOS, CRM or anything custom | Quoted |
10% off setup when paid upfront.
Monthly, by how busy you are
| Quiet | 100 minutes a month | £75 /mo |
| Steady | 300 minutes a month | £125 /mo |
| Busy | 600 minutes a month | £195 /mo |
| Very busy | 1,000 minutes a month | £295 /mo |
| Over 1,000 minutes | Quoted | |
| Extra minutes | 25p each |
A 2 minute call is typical. 300 minutes is about five calls a day.
Book a free 15 minute call → Work out my plan See it on the pricing page
A front desk that never clocks off
Picks up every time
No voicemail, no hold music. Calls and chats are answered in your business's voice, day or night.
Takes the details
Name, number, what they need and when, captured cleanly and sent straight to you, ready to action.
Books the job
For the right enquiries it offers your availability and books it into your calendar there and then.
Texts back missed calls
If a call ever slips through, it fires off an instant text so the customer knows you're on it, before they ring a competitor.
Filters the time-wasters
Answers the FAQs and screens enquiries, so only the jobs worth your time land on your desk.
Shows you the receipts
A monthly "calls we caught for you" summary, real numbers on the work that would otherwise have walked.
Every month, a plain receipt.
No vague "engagement" dashboards. Just the calls and chats it caught, what came of them, and what that's worth to you. If it's not earning its keep, you'll see it, and so will we.
See the prices →Common questions
What is an AI receptionist?
An AI receptionist answers your phone calls and website chats automatically, 24/7. It greets the caller, answers common questions, takes their details and books the appointment into your diary, so a missed call never costs you a customer.
How much does an AI receptionist cost?
£295 to set it up, trained on your business with its own number and tested before it goes live. Then a flat monthly price with minutes included: Quiet is £75 for 100 minutes, Steady £125 for 300, Busy £195 for 600 and Very busy £295 for 1,000. Extra minutes are 25p each, and no VAT is added.
Will it sound robotic?
It's set up in your business's voice and trained on how you actually talk to customers. Most callers just think they've reached a helpful receptionist. Don't take my word for it, ring the live demo on 01772 211130 (it answers for Tatas Thai Kitchen, a demo takeaway) and decide for yourself.
What happens to the bookings?
They go straight into your calendar and you get a notification with the details. You stay in control, it never books something you haven't agreed to offer.
Can it handle my website chat too?
Yes, the same receptionist answers website chat as well as phone calls, so every channel is covered.
Will I get a surprise bill?
No. Every plan is a flat monthly price with minutes included, and extra minutes are 25p each, so a busy month costs a little more and never a lot more. A typical call is about two minutes, so the 300 minute Steady plan covers roughly five calls a day. If you are regularly going over I will tell you and move you up a plan rather than let the extras pile up.
Does it replace a human?
Think of it as the net that catches what you'd otherwise miss, after-hours, when you're on the tools, or when two calls come at once. It books the straightforward jobs and captures the rest so you (or your team) can call the important ones straight back.
Want the longer explanation first? I have written up what an AI receptionist actually is in plain English, and a side by side of an AI receptionist against a traditional answering service.
Hear it answer your phone.
Ring the live demo right now, or book a free call and I'll show you the receptionist working on a business like yours.